Fees put squeeze on credit cards
By Tom Ramstack
THE WASHINGTON TIMES
July 4, 2005
Credit card issuers are finding new ways to
make money off their customers as they raise
their monthly minimum payments. U.S. Bank and
JPMorgan Chase, for example, both boosted credit
card late fees from $35 to $39 recently.
"Desire for growth in fee income and overall
profitability is driving the increase in
punitive rates and ... for late and over-limit
fees," said Greg McBride, senior financial
analyst for Bankrate.com, an online
banking-industry information service.
Citibank, Bank of America and MBNA, which
Bank of America said last week it would
purchase, already announced they are increasing
minimum monthly payments. The minimum payments
typically amount to about 2 percent of a credit
card balance, but are likely to rise to about 4
percent.
The increases mean that while the companies
will get more income monthly from their
customers, they will not make as much off the
interest from account balances. Major credit
card issuers such as Bank of America, Citibank,
MBNA, American Express and Chase also have
increased interest rates on credit card debt by
two percentage points since last year as banks
raise the prime lending rate by the same amount.
The most recent increase took place last
week, when most credit card companies raised
their interest rates by one-quarter of 1 percent
after the Federal Reserve raised rates Thursday.
Credit card holders are paying an average of 13
percent interest on their credit debt with a
24-day grace period for repayment without
penalty, according to BankRate.com, an online
banking-industry information service.
But credit rates do not always move in
lockstep with the prime lending rate set by
banks after the Fed raises its federal funds
rate. The prime rate fell by 4.5 percentage
points from 8.75 percent in February 2000 to
4.25 percent in November 2002. Meanwhile,
average credit card interest rates fell by 1.52
percent during the same period, from 14.3
percent to 12.78 percent, Travis Plunkett,
legislative director for the Consumer Federation
of America, told the Senate Banking, Housing and
Urban Affairs Committee last month. "For years,
credit card issuing companies have been very
stingy about passing on their savings," Mr.
Plunkett said. Household credit card debt
has more than tripled, from an average of $2,966
in 1990 to $9,312 in 2004, according to CardWeb,
a credit card information service.
Nationwide, consumers have amassed a record
$796 billion in credit card debt. Interest and
late-fee rates can vary with the credit history
of each consumer. Some interest rates are as
high as 20 percent. Capital One, one of
the nation's largest credit card issuers, makes
its credit card rates "individually targeted,"
said spokeswoman Diana Don.
Consumer groups call individualized rates "repricing"
and say it has become profitable for the credit
card industry. The industry "has become
technologically more adept at repricing," Mr.
Plunkett said. "That involves refitting interest
rates because of a problem or a purported
problem with the customer." Consumer
complaints are compelling the Federal Reserve
Board and Congress to consider revising credit
card industry regulations.
The new Bankruptcy Abuse Prevention and
Consumer Protection Act of 2005 requires credit
card companies to print a warning on monthly
statements to notify consumers how long they
will be in debt if they make only minimum
payments. The federal government also is
pressuring credit card companies to raise
monthly minimum payments so consumers will pay
off their balances more quickly, rather than
getting caught in a cycle of recurring debt.
In another proposed change, credit card
companies would be required to make their
written disclosures about terms of their credit
easier to understand. The Fed also is reviewing
its policies to protect consumers against unfair
card practices and inaccurate billing. Unfair
practices can include significant changes in
interest rates without explanations or a lack of
recourse when consumers have complaints.
About 55 percent of consumers pay off their
credit card debt each month without incurring
any interest charges, according to the American
Bankers Association.
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